- “We already have staff for that.”
- Keep them; this handles what they cannot get to, like the call at 6pm, the web visitor while they are with a customer, or two people at once. Your staff gets a clean summary with a name and a next step instead of a voicemail.
- “We tried a chatbot and it was useless.”
- Most of them are an FAQ with a chat window, and they sell nothing. This one knows your products, prices, hours and policies, asks the questions your best employee would ask, and requests the appointment for you to confirm.
- “Just send me some info.”
- The four scenarios and the live demo are the info, and they take five minutes. A 15-minute call where we show it working on your own site tells you more than a PDF will.
- “How much is it?”
- It depends on which plan fits and how many calls and chats you get. We quote it after a short call, month to month, and one recovered customer usually covers it.
- “Not right now.”
- Fair, and we will not chase you. Tell us when it makes sense to check back and we will note it and leave you alone until then.
- Will it promise my customers something I cannot deliver?
- No. It only talks about products you list, never quotes a value for someone's cards, and never confirms an appointment. It says the shop will confirm, and you do.
- What do I have to do to set it up?
- Fill out a short questionnaire about your shop: what you sell, what you buy, hours, policies. We build the config, you test it, then you paste one line into your site. Most shops are live in under a week.
- What happens when someone asks a question it cannot answer?
- It says a team member will follow up, collects a name and phone or email, and sends you the conversation. You never lose the customer.
- Is there a contract?
- Month to month. Cancel any time. The setup fee covers the config work and is not refunded after launch.